Excerpt from this 2011 in depth look at towing in Hawaii by MICHAEL KEANY
“As you might expect, towing incidents tend to spark a lot of complaints. Both the Hawaii state Department of Commerce and Consumer Affairs (DCCA) and the Better Business Bureau regularly receive reports of overcharging, damaged vehicles, rude behavior on the part of tow-truck operators and unwarranted tows.”
The article also investigates aggressive towing at Ala Wai Boat Harbor.
“The latest legal kerfuffle over towing involves the Ala Wai Small Boat Harbor parking lot. A group of local attorneys is pursuing a class-action lawsuit against Diamond Parking, Gino’s Powerlift Towing and the state of Hawaii, among others, alleging that more than 1,400 people whose vehicles had been towed from the lot didn’t receive the due process to which they were entitled, including the opportunity to contest the validity of the tows.”
Here’s a link to the original article:
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